Stay Connected with RMU

Faculty/Staff
Undergraduate
Graduate
Online
Academics
Changing Lives
Supporting RMU
Alumni
About RMU
Athletics


 

  Help Desk

For More Information,
Contact:

Help Desk
Moon Campus
Hale 205

help@rmu.edu
412-397-2211

Office Hours:
Monday - Thursday
     7am - 8pm
Friday
     7am - 5pm
Saturday
     Open for doctorate
       programs

Sunday
     Closed

24x7 Phone Support

ResNet
Moon Campus
Lexington Hall
First Floor

412-397-2299

Office Hours:
Monday - Thursday
     1pm - 11pm
Friday
     1pm - 6pm
Saturday
     Closed
Sunday
     6pm - 11pm

Password Help 

Gmail password help

Account Troubles?

  • Resetting Password
    1. Click "Passwords" in the top blue navigation bar
    2. Enter you current password
    3. Enter your NEW password twice and verify that the specific box you want is checked
    4. Click Submit

**Please allow ten minutes for changes to occur. Then log out and log back in.**

What is a secure password?

  • At least 8 characters and maximum of 14 characters in length.
  • Contains at least one of each from each of the following groups: 
Group Example
Letters a, b, c, ...
Numbers 0, 1, 2, 3, 4, 5, 6, 7, 8, 9
Special Characters ( ) ~ ! # % ^ * - + = { } [ ] : . ? /


How do I remember my secure password?

Think about phrases. The following are some examples:

The phone's for you = Phone4you! or Fone4y0u?
Read a book = re8db00k!
I love RMU = 1luvrmu!

If you need to write down your password to remember it, be sure to keep the paper locked and secured.


      How do I change my RMU Gmail Password and Sync it with Sentry Secured Services?

      To change your password, you have two options:

      1. Change your password with your Gmail account under Settings --> Acccounts.
      2. You can also change  your password via Sentry Secured Services and sync both  your Gmail Password & Sentry Password if you choose.
        1. Login to Sentry (http://www.rmu.edu/login)
        2. Click Passwords
        3. Enter your current password (for Sentry Secured Services)
        4. Enter your NEW password twice and verify that the "Gmail" box is checked
        5. Click Submit

       
       

       

      ROBERT MORRIS UNIVERSITY

      6001 University Blvd. Moon Township, PA15108 800-762-0097 © 1995 – 2011 Robert Morris University. All rights reserved.